505Vango - van service in , New Mexico, Vans Van

Van and New mexico Passenger Car Rental

policy

 

Drivers license check

You need to know that we reserve the right to electronically check the (first time) renters' drivers license. The only information we are able to access is DMV information which is public knowledge. There is a slight charge for this procedure. Depending on the state, the charge can be $10-15.

 

Pet Hair, Dirt, and Odor

Our policy is clear and simple. No one wants to sit in a car that has pet hair or odor in it. So please do not carry dogs or cats in the vehicle. If you must, they cover the area where your pet is going to be. If the vehicle comes back with pet dirt or odor, You WILL be charged an additional charge for cleaning and deodorizing the vehicle. The charge is a minimum of $50. Please be considerate. Thank You

 

Holiday Rates Minimum Charges

DURING A 2, 3, OR 4 DAY HOLIDAY PERIOD, UNLESS WE SPECIFICALLY WRITE OTHERWISE ON YOUR CONTRACT, THE RATE QUOTED TO YOU WILL NOT CHANGE IF YOU DECIDE TO RETURN THE VEHICLE PRIOR TO THE DATE/TIME PRINTED ON YOUR CONTRACT. FOR EXAMPLE: IF YOU RENT A VEHICLE DURING THE THANKSGIVING 4 DAY HOLIDAY PERIOD, YOUR RENTAL CHARGE WILL BE THE SAME IF YOU KEPT THE VEHICLE FOR 1, 2, 3, OR 4 DAYS. HOLIDAY PERIOD INCLUDE LABOR DAY, MEMORIAL DAY, THANKSGIVING, 4TH OF JULY, CHRISTMAS, ETC.

 

Holiday Period Additional Charge Applies

 

During holiday periods discounts and coupon specials DO NOT apply.

 

Rental Extension Rates

f the renter decides to extend the rental period to a new date past the original return date on the rental agreement, this will automatically void any special pricing or rate that was associated with the original rental length, and the normal printed price sheet rental rate will then be applied to the total rental time starting from the first day of the original rental agreement. In other words; for example; if the renter was given a 2 day special price that included a certain % discount, and then decided to extend the rental to 5 days, then the % discount will no longer be valid and the total rental will be calculated by the regular printed price sheet price. Any exception must be given by the manager in writing.

 

Deposits  & 15 Pass Vans

Reservation Security will be charged at the time of the reservation, and prior to vehicle actual rental the entire rental charge will be charged. at the time of the pickup a security deposit will be hold on your account. That is 3 easy steps. 1. Secure your reservation 2.Pay for the rental 3. Authorize a Security deposit. Security Deposit very between cars vans and luxury cars.

 

Gasoline Refueling

Our policy for refueling gas is very simple. Please return the vehicle with the same gasoline level as when you took the vehicle. The fuel level amount will be printed on your Car Rental contract. If you return it with less gasoline, we will charge you $4.95/gal used. So, please check your gas level before returning the vehicle. Thanks

 

Spare Tire and Jack

Each   vehicles is equipped with a spare tire (unless the vehicle has run flat tires), and a jack and lug wrench. It is the sole responsibility of the renter to replace the tire with the spare provided in case of a flat tire. We do not give flat tire replacement service. The renter is also responsible for the cost of the replacement tire. Unfortunately there is sometimes road hazard, but we cannot assume responsibility for the damage caused to the tires and rims. Please drive carefully and be aware of streets ahead of you.

 

Tires and Rims

Each one of our vehicles is equipped with a spare tire (unless the vehicle has run flat tires), and a jack and lug wrench. It is the sole responsibility of the renter to replace the tire with the spare provided in case of a flat tire. 
We do not give flat tire replacement service. 
The renter is also responsible for the cost of the replacement tire. 
Unfortunately there is sometimes road hazard, but we cannot assume responsibility for the damage caused to the tires and rims. 
Please drive carefully and be aware of streets ahead of you.

 

Unauthorized Repairs

NO repairs of any kind, no matter how large or small may be done to the rental vehicle without written approval of the management. If a repair is done without approval, the renter will be fully responsible for any and all additional repair work that might be needed in order to properly repair the rental vehicle and to bring it back to its pre-rental condition.

NO repairs of any kind, no matter how large or small may be done to the rental vehicle without written approval of the management. If a repair is done without approval, the renter will be fully responsible for any and all additional repair work that might be needed in order to properly repair the rental vehicle and to bring it back to its pre-rental condition.

 

No Towing Allowed

 

 

 

Monthly Rentals

Our Monthly rates being calculate as 4 weeks rentals. Maximum is a 30 days will be charged as 4 Weeks plus 2 days.

 

Cancellations

please, if you must cancel, call ahead in plenty of time more than 14 days, and speak to an agent, ask for her /him first name, and agent number, and cancellation number. Thanks for your cooperation

If canceling in less time than stated above there will be a cancellation charge that you will be responsible for.  On holiday rentals the charge is your full holiday rental rate. This is due to the extreme shortage of vehicles   during holiday periods.

 

Refund Policy

50% non refundable deposits required on all rentals and reservations .
High Season and national holidays are non refundable in full . 
However all specialty vehicles like Vans, Minivans, and Luxury Cars and Holiday's and during peak-season once PAID , a return will be subject to management approval OTHERWISE there will be no refunds or store credits.
We aim to have your vehicle Guaranteed for each client who wishes to rent a vehicle with us and therefore due to high demand and availability provisions we are implementing this policy to secure you the vehicle for your rental and to avoid unnecessary overbooking .
- only Upon returning the vehicle on agreed upon time and damage free and where an audit of fuel , vehicle damages and citations is conducted by a rental company representative, and only in a the case where a deposit and or authorization on credit card holder(s) credit card is fully conducted upfront  
a partial refund or credit to be applied on the credit card provided for that specific rental for the unused portion of the fully paid deposit or authorization will be subject to the   bank procedures   .
This credit may take up to 3 days to 2 weeks to be processed by the renter’s bank. 
  not responsible for any returned checks or over-drafts based on any bank policy.  
No Refunds or credits on early returns before agreed upon return date 

  We reserve the Right to Refuse Your Rental and retain the full amount of deposit if the management is suspicious 
or cannot get enough security to protect our interest and our insurance company interest.

 

Management Override

In some cases when renting a car or a VAN, the customer might have needs or concerns regarding one or more of our policies. This is understandable.   we are here to help. One of the Owners or Managers is always available to speak with you and if need be override or change a policy to meet your needs. Your satisfaction is our concern.

 

Car color or Model, or State Registartion

We will always try to give you a specific color or model of car or Van, but we cannot guarantee that a specific car will be available. You will however get the correct car in the car class you reserved.
We also cannot guaranty the state of registration of our vehicle.

 

Holding Your Reserved Vehicle

We at will hold a confirmed vehicle reservation for not more than one half hour past the scheduled pick up time. Since there is usually such a high demand for EXOTIC vehicles, SUV's, cars & 15 Passenger Van Rentals in   we ask you to please call us if you are going to be late by more than 1/2 hour.

 

Minimum Notice Reservation

During Holiday periods and weekends(Friday-Monday) periods,(starting April and through September and December - March in Florida) reservations must be made at least 48 hours before pick up time in order for your reservation to be valid. If reserving less than 48 hours in advance, please call our office and confirm the reservation with our agent. We will do our best to put you in the car or 15 passenger van you requested. Also please note that even if you make a reservation and the computer sends you a reservation confirmation, there is the chance that you will not be able to pick up the vehicle you selected at the time you reserved. This is due to customers before you who might be extending their rental at the last minute. In order to guarantee your vehicle you must call us with a credit card deposit during weekend and holiday period. If you wish to confirm your reservation please call us with your deposit. Especially if you wish to reserve within less than 48 hours of your pick up time. We must have this policy due to the extremely high demand for vehicles during the peak seasons of the year. We cannot guarantee your weekend or holiday reservation if you reserve within less than 48 hours prior to pickup and did not call in with a deposit on your credit card. In order to confirm, please call us and leave a credit card or cash deposit. Thank you for your understanding and cooperation.
Generally Your reservation will not be guaranteed unless we responded to you ( none automated response) with a confirmation on availability and rates.

 

Rental Extension Rates

If the renter decides to extend the rental period to a new date past the original return date on the rental agreement, this will automatically void any special pricing or rate that was associated with the original rental length, and the normal printed price sheet rental rate will then be applied to the total rental time starting from the first day of the original rental agreement. In other words; for example; if the renter was given a 2 day special price that included a certain % discount, and then decided to extend the rental to 5 days, then the % discount will no longer be valid and the total rental will be calculated by the regular printed price sheet price. Any exception must be given by the manager in writing.

 

Summons Payment Responsibility

The renter is fully and totally responsible for any parking, traffic, and E-Z PASS or SUN-PASS summonses during the time of the rental. If you ignore and not pay any summonses you receive, we will be obligated to send your summonses to a company that charges a service fee to collect our tickets charges and bill you on YOUR credit card. There fee is $50 over and above the fee for the summons plus any additional late fees or other service charges administered by NYC or any other municipality that issued the summons. This could cost you much more than the original ticket. So please don't get a ticket, but if you do, please pay it timely in order to avoid all the other charges that you will have to pay anyway. If you try to avoid paying summonses, you will only pay much more later. There is no escape from paying summonses. Please take our advise. We know and we're trying to help you. PLEASE PAY YOUR SUMMONSES and provide proof upfront or upon vehicle return. Thank You. Renter will be charged for all citations and fees incurred during  his/ her  rental period including but not limited to tolls, parking violations, speeding tickets etc…plus an additional $50 processing fee.

 

International Drivers

International drivers welcome. We DO ACCEPT foreign drivers license from any countries,   Please call image with any concerns.     If you are living in the USA whether permanently or temporarily, you must also bring with you proof of where you reside. This might be a telephone bill or a pay stub. We must be able to identify your place of residence while in the USA. These requirement are due to homeland security issues. If you are staying with family or friends while in the USA, you must supply us with their address and valid telephone number. Thank you for your cooperation. 

 

Roof

Roof is NOT Covered even when they take CDW Additional insurance.

 

Diesel Policy

If You Mistakenly FILL Gas   instead of "DIESEL" or diesel instead of gas
YOU are responsible for all Damages and Loss Of Rental Income ( THE Insurance CDW will not cover for that error)

 

Age Requirements :Minimum Age  25

Additional Drivers: 2 additional drivers permitted an additional charge of $ 7.00 applies per day(per additional driver)

Must have a US Valid license for more than 2 Years and stable driving history If not added upon pick-up, vehicle re-inspection is required prior to addition of drivers.

Driving Area 200 daily miles and mileage over agreed upon figure will be billed at 50 cents per mile

Deposit Requirements and Payment Methods  the following methods of payment:

No Debit Cards accepted .We accept  VISA, Master Card, AMEX, Discover,   Company Account, Direct Bill  with prior credit card on file approval form.Insurance and Coverages by credit card issuing corporations.” Refer to our insurance coverage page “

 

Geographic Restrictions and one-way rentals

You CANNOT take vehicle outside the state without a written permission from us . vehicles have to be dropped and returned to original rental location. Fees will be incurred upon breach of this clause. One way rentals are strictly prohibited.

Uninsured motorists coverage is declined  on our insurance coverage policy .

Renter will be charged for all citations and fees incurred during  his/ her  rental period including but not limited to tolls, parking violations, speeding tickets etc…

 

 

 

REDUCING THE RISK OF ROLLOVER CRASHES IN

PASSENGER VANS AND RENTAL VEHICLES

Fifteen-passenger vans typically have seating positions for a driver and 14 passengers. They are widely used by community organizations to take members on short trips and outings. Colleges use them to drive sports teams to intercollegiate games and vanpools use them for commuters.

 

What increases the risk of rollover crashes?
Recent research conducted by the National Highway Traffic Safety Administration (NHTSA) has found that the risk of a rollover crash is greatly increased when 10 or more people ride in a 15-passenger van. This increased risk occurs because the passenger weight raises the vehicle’s center of gravity and causes it to shift rearward. As a result, the van has less resistance to rollover and handles differently from other commonly driven passenger vehicles, making it more difficult to control in an emergency situation. Placing any load on the roof also raises the center of gravity and increases the likelihood of a rollover.

 

What situations can cause a rollover?
A rollover crash is a complex event, heavily influenced by driver and road characteristics as well as the design of the vehicle. In studies of single-vehicle crashes, NHTSA has found that more than 90 percent of rollovers occur after a driver has lost control of the vehicle and has run off the road. Three major situations can lead to a rollover in a 15-passenger van.

 

What can organizations do to protect their passengers?
Over the past decade, 80 percent of people killed in rollover crashes in 15-passenger vans were unbelted. Passengers can dramatically reduce their risk of being killed or seriously injured in a rollover crash by simply using their seat belts. Organizations that own 15-passenger vans should have a written seat belt use policy. Drivers should be responsible for enforcing the policy.

Seat belt use is especially critical because large numbers of people die in rollover crashes when they are partially or completely thrown from the vehicle. NHTSA estimates that people who wear their seat belts are about 75 percent less likely to be killed in a rollover crash than people who don’t.

 

Does an experienced driver make a difference?
Significant differences in the design and handling characteristics of a 15-passenger van make it drive differently from other passenger vehicles. Therefore, an organization that owns a 15-passenger van should select one or two experienced drivers to drive the van on a regular basis. These drivers will gain valuable experience handling the van. This experience will help make each trip a safe one.

 

How can rollover crashes be prevented?
Because most rollover crashes don’t involve other vehicles, they are often preventable. Here are some tips for drivers to minimize the risk of a rollover crash and serious injury:

 

What are other considerations for safe driving?
When a 15-passenger van is not full, passengers should sit in seats that are in front of the rear axle.

More than 15 people should never be allowed to ride in a 15-passenger van.

Because a 15-passenger van is substantially longer and wider than a car, it:

 

 Top Priority: Tire Safety

Fatal rollovers of 15-passenger vans are most likely to involve tire failures. NHTSA research shows that tires on 15-passenger vans are often under inflated and in use past their service life. For example, a 2004 NHTSA study showed that 56% of vans had at least one significantly underinflated tire. Click HERE for a summary of this study.

Aged tires are more prone to failure even if they appear to be new (as in the case of original spare tires). Owners and drivers of these vans need to be especially diligent in maintaining correct tire pressure and must be aware that tires deteriorate over time regardless of use. Some vehicle manufacturers recommend that tires be replaced every six years regardless of tread depth.

 

Safety Tips for 15-Passenger Vans

 

photo - tire pressure label

 

 

http://safercars.gov/Vehicle+Shoppers/Resources/15-Passenger+Van+Safety

http://www.nhtsa.gov/cars/problems/studies/15passvans/index.htm